Legal Documents for the Collective E-shop

1. Terms and Conditions (Extended Version)

1. Introductory Provisions

These terms and conditions govern the rights and obligations between the seller and the buyer when selling goods through the Collective online store. By submitting an order, the buyer confirms that they have read and agree to these terms and conditions.

2. Seller Identification

Store name: Collective
Operator: [TO BE COMPLETED]
Company ID: [TO BE COMPLETED]
Address: [TO BE COMPLETED]
Email: [TO BE COMPLETED]

3. Product Offer

The online store primarily offers clothing and merchandising products such as T-shirts, hoodies, hats, mugs, and accessories. Some products may be manufactured individually after the order is received.

4. Order and Contract Formation

Orders can be placed through the online store. The purchase contract is concluded once the seller confirms the order. The seller reserves the right to refuse an order, for example in the case of an obvious pricing error or technical mistake.

5. Price and Payment Terms

Prices are listed including VAT unless stated otherwise. Payment may be made via payment card or other available methods listed on the website.

6. Shipping and Delivery

Products are manufactured after the order is received and then shipped via logistics partners. The usual delivery time is 5–15 business days depending on the destination.

7. Withdrawal from the Contract

The buyer has the right to withdraw from the contract within 14 days of receiving the goods. However, this right does not apply to goods manufactured individually after an order or customized according to the customer's wishes.

Products sold in this online store are often produced based on the customer’s individual order. For this reason, it is not possible to return goods without giving a reason unless the product is defective or damaged upon delivery.

8. Complaints

Complaints can only be made in the case of a manufacturing defect or damage to the product during delivery. Complaints do not apply to normal wear and tear, improper use, incorrect washing, mechanical damage, or incorrectly selected size.

9. Size Selection

The buyer is responsible for selecting the correct size according to the size chart provided on the website. Complaints due to incorrectly chosen size will not be considered valid.

10. Final Provisions

These terms and conditions are valid from: [TO BE COMPLETED DATE]. The seller reserves the right to modify these terms and conditions at any time.

2. Terms and Conditions (Short Version)

By submitting an order, the buyer confirms their agreement with the terms and conditions of the Collective online store.

Products may be manufactured individually after the order is received. For this reason, it is not possible to return goods without giving a reason unless the product is defective or damaged.

Complaints may only be submitted in the case of a manufacturing defect or damage during delivery. Complaints do not apply to normal wear and tear, improper use, incorrect washing, or incorrectly selected size.

The buyer is responsible for selecting the correct size according to the size chart.

3. Privacy Policy

The controller of personal data is the operator of the Collective online store.

Processed data:

• first and last name

• address

• email

• phone number

• payment information

Data is processed for the purpose of order fulfillment and compliance with legal obligations. Data may be shared with shipping and payment partners necessary for order delivery.

4. Cookies Policy

The website may use cookies to ensure proper website functionality, analyze traffic, and for marketing purposes.
By using the website, the visitor agrees to the use of cookies.

5. Size Chart (Example)

SizeWidth (cm)Length (cm)Sleeve Length (cm)

S467140

M517443

L567647

XL617950

XXL668153

The buyer is responsible for selecting the correct size according to this chart.

If you want, I can also rewrite this into a more “legal-native English” version (UK/US e-commerce standard wording) so it sounds like a real international e-shop legal document, not just a translation.